Company Policies & FAQs

We stand by the quality of our furniture. Below are warranty and care guidelines: 

• Manufacturer Warranties: Most products come with a manufacturer’s warranty, covering defects in materials and workmanship. Warranty durations vary by brand. 

• Product Care Recommendations: To extend the life of your furniture: 

• • Use coasters and placemats to protect surfaces. 

• • Avoid direct sunlight exposure to prevent fading. 

• • Dust and clean with recommended furniture care products. 

• Natural Products: Much of what we sell is made from natural products. Leather products and solid wood products have features and characteristics that are beyond our control such as wood graining, sap pockets, hide scarring, etc. Leather stretches and wrinkles over time, wood can lighten or darken over time, and both are susceptible to fading from the sun. These and other natural attributes are beyond our control and are not covered by warranty. 

• COM Fabrics and COL Leathers: Some customers prefer to use or source their own fabrics or leathers for application on frames they are purchasing through Forsey’s. We absolutely can accommodate this as it is quite common. However, if you are using a COM or COL, Forsey’s does not offer any warranty or guarantee the application of the material. Essentially this application voids the manufacturer’s warranty and so if there are issues with the material, we are unable to assist with a solution.